Shipping policy

Shipping Policy

Last Updated: [Date]

Thank you for shopping with [Store Name]. We’re committed to getting your order to you safely and on time.

Order Processing

Orders are typically processed within [1–3 business days] after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.

During sales, promotions, or holidays, processing times may take longer. We’ll notify you if there is a significant delay.

Shipping Times

Estimated delivery times are:

  • Domestic Orders: [3–7 business days]

  • International Orders: [7–21 business days]

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to weather, customs, courier issues, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on your delivery location, order size, and selected shipping method.

[Free shipping is available on orders over $___ / We offer free shipping on all orders.]

Tracking

Once your order has shipped, you’ll receive a confirmation email containing your tracking information, when available.

Please allow 24–48 hours for tracking information to update after your order has been dispatched.

Incorrect or Incomplete Addresses

Please make sure your shipping address is correct before completing your purchase.

If you provide an incorrect or incomplete address and the package is returned to us, additional shipping charges may apply to resend the order.

Lost, Stolen, or Damaged Packages

Once an order has been delivered to the shipping address provided at checkout, [Store Name] is not responsible for packages that are lost or stolen.

If your package arrives damaged, please contact us within [48 hours] of delivery and provide photos of the damaged package and product so we can assist you.

International Orders and Customs

International customers may be responsible for customs duties, taxes, import fees, or other charges imposed by their country.

These charges are not included in the product or shipping price unless explicitly stated at checkout.

Contact Us

If you have any questions about your order or our shipping policy, please contact us:

Email: [Your Email Address]
Phone: [Your Phone Number]
Business Address: [Your Business Address]

We’re happy to help with any shipping-related questions.